Frequently asked

Yes. We have a selection of environmentally and health conscious products which are biodegradable. Our cleaning products are environmentally friendly and non-toxic. They’re safe for pets, children and wastewater treatment plants.

Yes. We prioritize the use of eco-friendly and non-toxic cleaning products. They’re safe for both pets and children while effectively maintaining a clean and healthy environment.

Scheduling a cleaning service with us is easy. Simply visit our booking page and get in touch with us by completing the booking request form. You can call or message +506 8435 9292 (Whatsapp too) to get in touch with our team.

Our cleaning professionals undergo thorough training and have extensive experience in the industry. They are equipped with the latest techniques and tools to deliver exceptional results.

We provide services in Ciudad Colón, Santa Ana, Escazú, Rohrmoser, Sabana and the surrounding areas. If you're unsure if we cover your specific area, reach out to us for confirmation. Additional costs may apply to some locations.

Yes. Our team offers you a selection of eco-friendly products, but you can let us know in advance if you prefer us to use yours.

Yes. We encourage clients to communicate their specific preferences and any additional services they may need. We’re committed to accommodating your unique requirements.

You can pay by cash, card or bank transfer (SINPE). We ask you to make an advance payment to confirm your booking, and you can complete the full payment after the service is completed.

Yes. Give us a heads up on your initial service request form, prior to confirming your booking.

It's entirely up to you. Many clients prefer to be present during the initial visit, while others feel comfortable providing access in their absence. We’re committed to respecting your preferences.

All of our staff speaks Spanish. Some team members speak English. Let us know if you require English-speaking staff prior to confirming your booking.

Your security and privacy are paramount. Our team members undergo thorough background checks. We have strict confidentiality protocols in place to safeguard your personal information.

Schedules can change. We kindly request that you provide at least 24 hours notice for cancellations or rescheduling.

We value your feedback as our main mechanism to improve. Give us feedback or express your concerns directly at optimaklean@gmail.com.